DNS_ERROR_ZONE_IS_SHUTDOWN - 9621 (0x2595)
The operation cannot be performed because this zone is shut down.
Updated: Feb 21, 2026
Technical Meaning
This error code indicates that a requested operation cannot be performed because the specified DNS zone is currently shut down. The shutdown state of a DNS zone can affect various operations, such as updates or queries.
Error Details
The DNS_ERROR_ZONE_IS_SHUTDOWN error is returned when an attempt is made to perform an operation on a DNS zone that is in a shutdown state. This typically occurs during maintenance activities where the zone's services are temporarily halted.
Usage Context
This error code can be encountered in various scenarios, such as:
- Attempting to update or modify records within a shut down zone.
- Performing queries against a zone that has been marked for shutdown.
- Executing administrative tasks on a zone that is undergoing maintenance.
Developer Interpretation
When encountering this error code, developers should ensure that the operation being attempted is compatible with the current state of the DNS zone. Specifically, they should verify whether the zone is in an active or shut down state before performing any operations.
Related Errors
DNS_ERROR_ZONE_DOES_NOT_EXISTDNS_ERROR_NO_SUCH_DOMAINDNS_ERROR_INVALID_NAME
FAQ
Q: What does DNS_ERROR_ZONE_IS_SHUTDOWN mean?
A: This error indicates that the requested operation cannot be performed because the specified DNS zone is currently shut down.
Q: How can I determine if a zone is in a shutdown state?
A: You can check the status of a DNS zone using tools like dnscmd or by querying the DNS server's configuration.
Summary
The DNS_ERROR_ZONE_IS_SHUTDOWN error code signifies that an operation cannot be completed due to the current shutdown state of the specified DNS zone. Developers should ensure their operations are compatible with the zone’s operational status to avoid this error.