ERROR_IPSEC_IKE_SRVACQFAIL - 13855 (0x361F)
Failed to obtain Kerberos server credentials for ISAKMP/ERROR_IPSEC_IKE service. Kerberos authentication will not function. The most likely reason for this is lack of domain membership. This is normal if your computer is a member of a workgroup.
Updated: Feb 21, 2026
Technical Meaning
The error code ERROR_IPSEC_IKE_SRVACQFAIL (13855, 0x361F) indicates a failure in the process of obtaining Kerberos server credentials for the ISAKMP/ERROR_IPSEC_IKE service. This error is typically encountered during the authentication phase of IPsec negotiations.
Error Details
The specific context in which this error occurs involves the Kerberos protocol, which is used to authenticate entities within a domain environment. The failure to acquire these credentials suggests that the system was unable to establish trust with the Kerberos Key Distribution Center (KDC) or that it lacks proper membership in the relevant domain.
Usage Context
This error can be observed when attempting to establish an IPsec connection, particularly in scenarios where Kerberos-based authentication is required. It may also appear during the configuration and management of IPsec policies on Windows systems.
Developer Interpretation
Developers should interpret this error as a signal that the system is unable to authenticate with the specified domain or KDC due to missing credentials. This can be indicative of several issues, including incorrect domain membership, misconfigured Kerberos settings, or network connectivity problems.
Related Errors
ERROR_IPSEC_IKE_AUTH_FAIL(13856, 0x3620): Authentication failure during the ISAKMP negotiation process.ERROR_IPSEC_IKE_CERT_INVALID(13874, 0x365A): Invalid certificate encountered during IPsec negotiations.
FAQ
Q: What does ERROR_IPSEC_IKE_SRVACQFAIL mean?
A: It indicates a failure in obtaining Kerberos server credentials for the ISAKMP/ERROR_IPSEC_IKE service. This typically means that the system is unable to authenticate with the domain or KDC due to missing credentials.
Q: How can I resolve this error?
A: Ensure proper domain membership and correct Kerberos configuration. Verify network connectivity and check for any misconfigurations in IPsec policies.
Summary
ERROR_IPSEC_IKE_SRVACQFAIL is a generic error code that signals a failure in obtaining necessary credentials for ISAKMP/ERROR_IPSEC_IKE service authentication. It is important to address the underlying issues, such as domain membership or Kerberos configuration, to resolve this error.