ERROR_PASSWORD_CHANGE_REQUIRED - 1938 (0x792)
Logon Failure: EAS policy requires that the user change their password before this operation can be performed.
Updated: Feb 21, 2026
Introduction
This article provides a detailed technical reference for the ERROR_PASSWORD_CHANGE_REQUIRED error code in Windows. It covers its meaning, context, and developer interpretation.
Technical Meaning
The ERROR_PASSWORD_CHANGE_REQUIRED error is returned when a user attempts to perform an operation that requires a password change according to the EAS (Enterprise Authentication Services) policy enforced by the system.
Error Details
- Error Name: ERROR_PASSWORD_CHANGE_REQUIRED
- Numeric Code: 1938
- Hex Code: 0x792
- Short Description: Logon Failure: EAS policy requires that the user change their password before this operation can be performed.
Usage Context
This error typically occurs during logon attempts or when a user tries to perform an action that necessitates a password update, such as accessing certain resources or performing administrative tasks. The specific requirement for changing the password is enforced by EAS policies configured on the system.
Developer Interpretation
Developers should handle this error by informing the user that their password needs to be changed according to the EAS policy and guiding them through the process of updating their credentials. This can be done via a custom message or by redirecting the user to a password change interface provided by the system.
Related Errors
ERROR_PASSWORD_EXPIRED(1937, 0x791): Indicates that the user's password has expired and needs to be changed.ERROR_ACCOUNT_DISABLED(15126, 0x3D4A): Occurs when an account is disabled by policy or administrative action.
FAQ
Q: What does the ERROR_PASSWORD_CHANGE_REQUIRED error mean?
A: This error indicates that a user must change their password according to EAS policies before performing certain operations. It typically occurs during logon attempts or when accessing restricted resources.
Q: How can I handle this error in my application?
A: Display a message to the user informing them that they need to update their password and provide guidance on how to do so, either through a custom interface or by redirecting them to the system's built-in password change functionality.
Summary
The ERROR_PASSWORD_CHANGE_REQUIRED error is a specific technical indicator used in Windows systems to enforce EAS policies requiring users to change their passwords. Developers should interpret this error as a user action requirement and provide appropriate feedback to ensure compliance with security policies.